Privacy Policy - Business

At Rons Place Software Inc., your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the General Data Protection Regulation (GDPR).

1. Order Processing

When ordering a Rons Place Software product, we collect the following information: Name, billing address, shipping address, email address, payment date and the fee paid.

Rons Place Software store the minimum information required to be able to complete an order and issue an invoice. No financial information is stored by us.

Payment details are processed by PayPal or Stripe, who then feed the result into our systems, of which we keep the minimal data mentioned above.

PayPal Privacy Policy can be found here: https://www.paypal.com/my/webapps/mpp/ua/privacy-full.
Stripe Privacy Policy can be found here: https://stripe.com/en-ca/privacy.

2. Information We Collect

When you visit our website, we may collect the following types of personal information:

Usage Data Information: IP addresses, browser types, and interaction with our website.
Device Information: As you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We collect Device Information using the following technologies:
"Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
"Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Email Communication Information: When you contact us through the contact webform, we collect your name, Company Name and email address as well as your approval or disapproval to be contacted by us in the future.
Order Information: When ordering a Rons Place Software product we collect your name, billing address, shipping address, email address, payment date and the fee paid (as mentioned above).
Licensing Information: When you purchase a license, we are providing you with a license key which we also store in our system. We collect some basic information such as license type and version used, Machine ID, Computer(s) and OS on which the license is applied, the country, and finally the day and the starting time when the application is used.

When we talk about "Personal Information" in this Privacy Policy, we are talking about Usage Data Information, Device Information, Order Information, Licensing Information and Email Communication Information.

3. Purpose of Data Collection

We use the Order Information that we collect to fulfill any orders placed through the Site (including sending the license(s) electronically and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

Communicate with you.
Send the information or order you required, commercial or free.
Screen our orders for potential risk or fraud.
Occasional group mailing communications such as Newsletter in which case opting out is always made possible.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Under GDPR, we process personal data based on:

Consent: When you provide explicit consent for specific purposes.
Contractual necessity: To fulfill our obligations under a contract.
Legitimate interests: For purposes such as improving our services.

We obtain meaningful consent under PIPEDA and explicit consent under GDPR before collecting, using, or sharing personal information. You may withdraw consent at any time by contacting us.

As per GDPR, you have the following rights:

Right to access your data.
Right to correct inaccuracies.
Right to erasure ("right to be forgotten").
Right to restrict processing.
Right to data portability.

If you are a European resident, you have the right to request that your personal information be corrected or updated and if possible, deleted. Your personal Information are protected and recorded for bookkeeping purposes. We only retain data which we are required to retain for legal and tax purposes. Licensing information may be deleted; however, it is important to note that if personal information and license keys are deleted from our server then the licenses won’t work anymore. If you would like to exercise this right, please contact us using our webform on our website https://www.ronsplace.ca/customer/contact.

Where required, we are processing your information to fulfill contracts we might have with you (for example if you make an order through our website), or otherwise to pursue our legitimate business interests listed above.

Please note that we are a Canadian company, and your information will be transferred outside of Europe.

7. Retention of Information

When you place an order through the Site, we will maintain your Order Information for our records. We only retain data which we are required to retain for legal and tax purposes.

8. Security Measures

We implement robust security measures, including encryption, secure servers, and restricted access, to protect your personal information.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience. Please see our Cookies Policy.

10. Breach Notification

In the event of a data breach, we will notify affected individuals and relevant authorities within 72 hours, as required by GDPR.

11. Privacy by Design and Default

We integrate privacy into the design of our systems and processes to ensure data protection.

11. Updates to This Policy

We reserve the right to make amendments to this privacy statement. For example to reflect, changes to our practices or for other operational, legal or regulatory reasons.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us using our webform on our website https://www.ronsplace.ca/customer/contact.